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Disclaimer

Important legal information about our doctor home visit services and website content.

Last Updated: September 2026

Medical Disclaimer: The information provided on this website and through our services is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

1. General Information

HomeDocCare ("we", "us", "our") provides a platform that connects patients with verified doctors for home visits and consultations. The information on this website is provided for general informational purposes only and does not constitute medical advice.

While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.

2. Not a Medical Provider

HomeDocCare is not a medical provider and does not practice medicine. We act as an intermediary that connects patients with independent, verified doctors. The doctors who provide services through HomeDocCare are independent contractors and are solely responsible for the medical care they provide.

We do not control the medical judgment or treatment decisions of the doctors. Any medical advice, diagnosis, or treatment provided by the doctor is the sole responsibility of that doctor.

3. No Doctor-Patient Relationship

Your use of this website or our services does not create a doctor-patient relationship between you and HomeDocCare. A doctor-patient relationship is formed only when you directly consult with a doctor through our platform.

The information provided on this website should not be used to diagnose or treat any health problem or disease. It is not a substitute for professional medical care.

4. Emergency Medical Situations

For Medical Emergencies: If you are experiencing a life-threatening emergency, please call 102 (Ambulance) or go to the nearest hospital emergency room immediately. Do not use our service for emergency situations.

Our doctors provide non-emergency medical care at home. They are not equipped to handle life-threatening emergencies. If you or a loved one are in a critical condition, please seek immediate emergency medical attention.

5. Accuracy of Information

While we make every effort to ensure the accuracy of the information on our website and the services we provide, we cannot guarantee that:

  • The information is complete, up-to-date, or error-free
  • The doctors are always available or will arrive within the estimated time
  • The services will meet your specific requirements
  • The results of any medical consultation will be as expected

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by HomeDocCare. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access such websites at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, HomeDocCare shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:

  • The use or inability to use our services
  • Any medical care or advice provided by doctors
  • Any errors or omissions in the content
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services

Our total liability shall not exceed the amount paid for the specific service in question.

8. No Guarantee of Results

We do not guarantee that the doctors available through our platform will be able to diagnose or treat any particular condition. The outcome of any medical consultation depends on various factors, including the patient's specific condition, medical history, and response to treatment. Individual results may vary.

9. Service Availability

While we strive to provide services across Delhi NCR, we do not guarantee that services will be available in all areas at all times. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

10. Pricing Disclaimer

The standard consultation fee is ₹1,499 as listed on our website. However, additional services, special equipment, or extended consultation time may incur additional charges. You will be informed of any additional charges before they are incurred.

Prices are subject to change without prior notice. The price applicable to your booking will be the price displayed at the time of booking.

11. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer, along with our Terms & Conditions and Privacy Policy.

12. Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time. The revised disclaimer will be posted on this page with the "Last Updated" date. We encourage you to review this page periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised disclaimer.

13. Contact Us

If you have any questions about this Disclaimer, please contact us:

  • Phone: +91 76781 68932
  • Email: care@homedoccare.in
  • Address: Gautam Nagar, Sudarshan Cinema Road, New Delhi – 110049

Stay Informed: This disclaimer is an important part of your relationship with HomeDocCare. We encourage you to read it carefully and contact us if you have any questions.

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